Apple iPhone 14 Pro Max (512 GB, Space Black, 6.70", SIM + eSIM, 48 Mpx, 5G)

Apple iPhone 14 Pro Max

512 GB, Space Black, 6.70", SIM + eSIM, 48 Mpx, 5G


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My delivery date has also been postponed to mid-October, although yesterday it still said that I could pick it up today. Ordered right at the beginning of the order release on 09.09.2.2022. It's very annoying that they don't store the quantity in the system a week in advance and openly inform the customers that they will certainly receive a unit at the market launch even if they order right at the time of order release... Also questionable for me is whether the units are served according to the "first come, first served" principle. It would be best if this were also noted. According to digitec support, the supplier is responsible for entering the quantities and delivery dates. In my opinion, digitec needs to talk to the supplier and change this situation for the benefit of customer satisfaction. digitec should have the appropriate market position to bring about a positive change even with weighty suppliers. This means that the quantities must already be entered at the time of the pre-order and it must be ensured that the orders that were placed first are also delivered first. This should also be clearly communicated to us customers, because other shops can do this too. So if a customer wants to order the iPhone one day after the order has been released, he would see that he will not receive it until mid-October and can decide to order from another shop if necessary. Please play your cards close to your chest digitec, customer satisfaction will thank you!

Same here! Ordered on 9.9. at 14:10 - current delivery date 03.11. - is getting further back every day. Ordered from Apple yesterday Expected delivery date 30.10. - 8.11.

If this arrives from Apple before digitec, Digitec is officially history for me. It simply can't be, I suspect that the entire management simply said they needed one and that they would give us customers priority.

Unfortunately, we have to state our delivery dates in the webshop without guarantee. Especially for those products that are not available from our own central warehouse and/or are shipped directly by suppliers, we are heavily dependent on the information provided by our many national and international suppliers. They have the possibility to update delivery dates independently, so that the information given is always up to date without any loss of time. This means that it can change quickly at short notice and also individually for articles that are in demand.

We regret the inconvenience caused by this pre-sale. Unfortunately, the supplier was unable to meet the deadline. Situations like this are the reason why we have to state the delivery dates in the shop without guarantee. We understand the displeasure, as well as the disappointment.

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I now also have the end of October, unbelievable! Ordered within the first minutes... Digitec doesn't seem to care, because there was no reaction or communication until now... : (